Thank you for shopping at [Your Website Name]. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied, here’s how we handle returns and refunds:
1. Eligibility for Returns
- Products must be returned within [Insert Number, e.g., “7 days”] of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
2. Non-Returnable Items
- Perishable goods (e.g., grains, rice, lentils) are non-returnable unless damaged or defective.
3. Return Process
- Contact us at [Insert Contact Email/Phone Number] to initiate a return.
- Provide your order number and details about the product.
- Once approved, we will provide instructions for returning the item.
4. Refunds
- Refunds are processed within [Insert Number, e.g., “5-7 business days”] after we receive and inspect the returned item.
- Refunds will be issued to the original payment method.
5. Contact Us
For questions about returns or refunds, contact us at:
Address: SHOP NO-6-7, Opp. Mahaveer Kalpvruksh, Bamandev Complex, G.B Road, Mumbai, 400615
WhatsApp: +91 8907005555
Email: [Insert Email Address]